Software Sense Privacy Policy

At Software Sense we are committed to protecting the privacy and confidentiality of personal information we collect and process. This external data privacy policy outlines how we handle and safeguard personal data when you interact with our website, products, services, and other business activities.

1.   Information Collection

We may collect personal information from you when you visit our website, subscribe to our newsletters, fill out forms, make purchases, or engage with us in any other way. The types of personal information we may collect include, but are not limited to:

  • Contact information (name, email address, phone number)
  • Billing and payment details
  • Communication preferences

2.   Use of Information

We use the personal information we collect for the following purposes:

  • To provide and improve our products, services, and customer support.
  • To personalize your experience and tailor our offerings to your needs.
  • To communicate with you, respond to your inquiries, and fulfill your requests.
  • To process transactions and deliver products or services you have requested.
  • To send periodic newsletters, promotional emails, and marketing communications.
  • To comply with legal obligations and enforce our terms and conditions.

3.   Data Sharing

We may share your personal information with trusted third parties who assist us in operating our business, providing services, or conducting activities on our behalf. These third parties are contractually bound to use the information only for the specified purposes and to protect its confidentiality.

We may also disclose personal information when required by law, in response to legal processes, or to protect our rights, safety, and property.

4.   Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and collect information about how you interact with our website. You can control the use of cookies through your browser settings, but please note that disabling cookies may impact certain functionalities of our website.

5.   Data Security

We implement reasonable security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.

6.   Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we will securely delete or anonymize it.

7.   Your Rights and Choices

You have the right to access, update, correct, and delete your personal information. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails. However, please note that certain transactional and administrative emails may still be sent to you.

8.   Updates to the Privacy Policy

We may update this data privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. The revised policy will be effective upon posting on our website.

9.   Contact Us

If you have any questions, concerns, or requests regarding your personal information or this privacy policy, please contact us using the contact information provided on our website.

By using our website, products, and services, you consent to the collection, use, and disclosure of your personal information as described in this external data privacy policy.